Lotus365 India Terms and Conditions
Welcome to Lotus365 India, a platform that provides betting services for various sports events and activities. By using our platform, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
1. Acceptance of Terms
You acknowledge that you have read, comprehended, and agreed to abide by these terms and conditions, our privacy policy, and any other applicable policies on our website by accessing or using our services.
2. Eligibility
2.1. Age: You must be of legal age in your jurisdiction (18 years or older) to use our services. We reserve the right to request proof of age and suspend your account until such verification is obtained.
2.2. Jurisdiction: You must comply with all applicable laws and regulations related to gambling in your jurisdiction. It is your responsibility to ensure that using our services is legal in your location.
3. Account Registration and Verification
3.1. Account Creation: To use our services, you must create an account. You agree to provide accurate and up-to-date information during the registration process.
3.2. Verification: We may require identity verification by requesting certain documents (e.g., ID, utility bills). Failure to complete the verification process may result in the suspension of your account.
4. Deposits and Withdrawals
4.1. Methods: We provide various deposit and withdrawal methods, which may include credit/debit cards, bank transfers, e-wallets, and prepaid cards.
4.2. Transaction Limits: Minimum and maximum deposit and withdrawal limits may apply, and these can vary based on the method used and your account status.
4.3. Fees: We may charge transaction fees for deposits or withdrawals. You will be informed of any applicable fees before completing a transaction.
5. Betting Rules and Conduct
5.1. Bet Placement: We provide information on bet types, odds, and how bets are settled. It is your responsibility to understand these rules before placing a bet.
5.2. Bet Limits: We have specific limits on the amounts you can bet, which may vary based on the type of bet, event, or market.
5.3. Prohibited Activities: Any form of fraudulent activity or violation of our rules is strictly prohibited. We reserve the right to suspend or terminate accounts engaged in such activities.
6. Responsible Gambling
6.1. Self-Exclusion: We offer self-exclusion options to help you control your gambling habits. You can set limits or request temporary or permanent account suspension.
6.2. Support and Resources: If you believe you have a gambling problem, we provide resources and links to organizations that can offer assistance and support.
7. Account Security and Confidentiality
7.1. Security Measures: You are responsible for maintaining the security of your account login details and password. Report any unauthorized access to your account immediately.
7.2. Personal Information: We respect your privacy. Please refer to our privacy policy for details on how we handle your personal information.
8. Termination and Suspension
8.1. Termination: We reserve the right to terminate your account for any reason, including violation of these terms and conditions.
8.2. Suspension: We may suspend your account temporarily for investigation or if we believe there has been a breach of our terms.
9. Intellectual Property
9.1. Use of Our Brand: You may not use our brand, logo, trademarks, or copyrighted material without our express written consent.
9.2. Content Usage: You may use our website and content for personal, non-commercial use only.
10. User Responsibilities
10.1. Accuracy of Information: You are responsible for providing accurate and complete information during the registration process. Any inaccuracies could lead to account suspension or termination.
10.2. Account Security: It is your responsibility to keep your account credentials secure. Sharing your login details or using someone else’s account is strictly prohibited.
10.3. Notification of Changes: You must promptly inform us of any changes to your contact information to ensure effective communication.
11. Betting Policies
11.1. Odds and Payouts: We strive to provide accurate odds, but errors may occur. In the case of a mistake, we reserve the right to correct the odds and settle bets at the correct odds.
11.2. Cancelled Events: If an event is cancelled or postponed, bets related to that event may be voided or settled at new odds depending on the circumstances.
11.3. Void Bets: Bets may be voided in cases of obvious errors, technical malfunctions, or events beyond our control.
11.4. Abusive Behavior: Abusive language or behavior towards our staff or other users will not be tolerated. We reserve the right to suspend or terminate accounts involved in such activities.
12. Dispute Resolution
12.1. Dispute Process: If you have a dispute regarding a bet or any other issue, please contact our customer support team. We will investigate and respond to the best of our ability.
12.2. Arbitration: In the event of unresolved disputes, both parties agree to resolve the matter through binding arbitration according to the rules of the relevant jurisdiction.
13. Promotions and Bonuses
13.1. Terms of Use: Promotions and bonuses are subject to specific terms and conditions. It is your responsibility to read and understand these terms before participating.
13.2. Bonus Usage: Bonuses are intended for recreational use and may have wagering requirements. Abusing bonuses or using them fraudulently may result in account suspension.
14. Amendments to Terms and Conditions
14.1. Notification: We reserve the right to update or amend these terms and conditions at any time. Changes will be communicated to you through appropriate channels.
14.2. Acceptance of Changes: Continued use of our services after any amendments indicates your acceptance of the updated terms and conditions.
15. Termination of Services
15.1. Termination Procedure: We may cease operations or terminate our services at any time, with or without notice. In such cases, we will strive to settle all outstanding bets and funds appropriately.
15.2. Liability: We shall not be liable to you or any third party for termination of our services, whether due to unforeseen circumstances, maintenance, or any other reason.
16. Limitation of Liability
16.1. Disclaimer: We make no representations or warranties regarding the accuracy, reliability, or completeness of our services. You use our services at your own risk.
16.2. Indemnification: You agree to indemnify and hold us harmless from any claims, liabilities, damages, or expenses arising from your use of our services or any violation of these terms.
17. Governing Law and Jurisdiction
17.1. Applicable Law: These terms and conditions are governed by the laws of the jurisdiction where our company is registered.
17.2. Dispute Resolution: Any legal actions arising out of these terms and conditions shall be subject to the exclusive jurisdiction of the courts in the relevant jurisdiction.